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Monday, April 13 • 3:00pm - 3:50pm
RTFM? Write a Better FM! - Rich Bowen, Apache Software Foundation

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Ever notice that the projects most likely to tell you to RTFM tend to have the worst FM? That's because the virtues of a docs team - Dilligence, Patience, and Humility - happen to be the virtues of kinder politer people, too.

Come learn some tips of writing better documentation, providing better end-user support, and just possibly growing your project community.

Rich has been doing Open Source documentation for 20 years, and some folks say he's kind of good at it.

Speakers
avatar for Rich Bowen

Rich Bowen

VP, Conferences, Apache Software Foundation
Rich has been involved in Open Source since before it had that name. He's a director at the Apache Software Foundation, and a community architect at Red Hat.


Monday April 13, 2015 3:00pm - 3:50pm
Zilker 3

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